Project overview

Aim of the project

To evaluate the benefits of providing customers with the option to contract with more than one supplier for electricity services.

  • Start date
  • Status

Next steps

Participants to sign up to the pilot.

Currently, customers must contract with a single retailer for electricity services at one installation control point (ICP). The multiple trading relationships (MTR) concept is a form of  innovation that aims to provide a customer with the option to contract with more than one supplier to receive or supply a subset of electricity services (including consumption, generation, demand response and other third-party provider services) at an ICP.

Customer view of the electricity services flows under MTR

MTR aims to expand the range of choices of suppliers and services available to consumers, particularly in the context of greater uptake of distributed energy resources (DER) like rooftop solar panels. It provides potential benefit to consumers from the unbundling of electricity services and the creation of new ones, and may result in the achievement of emissions budgets at lower overall cost.

With the support of the Electricity Authority (EA), Ara Ake is coordinating a pilot in an ‘off-market’ environment to investigate the concept of MTR in the electricity sector. 

The pilot comprises three new roles to allow the MTR concept to be applied to the real world. These are: Sub-ICP suppliers which would be the organisations providing a subset of electricity services, apart from the ICP main retailer; a connection agent which will be in charge of the registry functions; and an allocation agent to fulfil the reconciliation functions.


 Pilot roles and relationships

Next steps

We are now seeking participants to sign up for this pilot. We will work closely with those participating in the pilot to provide a great experience for everyone involved.

If you are a supplier, retailer or distributor, the operational requirements and participation agreement can be found in the “Participant Sign Up” link below.

If you are a customer and want to be involved in this pilot, you can access more information and register your interest in the "Customer Expression of Interest" link below and we'll inform the suppliers.